1. Information We Collect
We collect information you provide directly to us when:
- You register on our website
- You make a purchase or contract our services
- You contact us through forms, email or chat
- You subscribe to our newsletter
- You participate in surveys or promotions
We also automatically collect technical information:
- IP address and location data
- Browser and device information
- Pages visited and browsing time
- Cookies and similar technologies
- Website performance data
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process payments and manage your account
- Communicate with you about your order or inquiry
- Send relevant information about our services
- Personalize your experience on our website
- Comply with legal and regulatory obligations
3. Sharing Information
We do not sell, rent or share your personal information with third parties, except:
- Service providers who help us operate (payment processors, hosting)
- When required by law or competent authorities
- To protect our rights, property or security
- With your explicit consent
4. Data Security
We implement technical and organizational security measures to protect your information:
- Encryption of data in transit and at rest
- Restricted access to personal information
- Regular security monitoring
- Secure backups
- Regular security updates
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires a longer retention period.
5. Your Rights
You have the right to:
- Access the personal information we have about you
- Rectify incorrect or incomplete information
- Request deletion of your personal information
- Limit the processing of your data
- Portability of your data to another provider
- Object to the processing of your data
- Withdraw your consent at any time
To exercise any of these rights, contact us through:
- Email: info@astroweb.tech
- Contact form on our website
6. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Improve the functionality of our website
- Analyze traffic and site usage
- Personalize content and advertising
- Remember your preferences
You can control cookies through your browser settings or our cookie control panel.
7. Third-Party Services
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies.
8. Minors
Our website is not directed to minors under 16 years of age. We do not knowingly collect personal information from minors under 16 years of age. If you are a parent or guardian and believe your child has provided us with personal information, contact us immediately.
9. International Transfers
Your information may be transferred and processed in countries outside your residence. We ensure that these transfers comply with applicable data protection laws.
10. Updates to this Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.
11. Contact
If you have questions about this Privacy Policy or our privacy practices, contact us:
- Email: info@astroweb.tech